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Frequently Asked Questions


What are the check-in / out times?

Check-in starts at 4 pm while check-out is at 11 am. Early check-in and late check-out are subject to availability upon request at our hotel near Universal Studios.


is there a resort fee and what is included?

We have a nominal resort fee of $26 a day, per room, which includes parking, shuttle service to SeaWorld Orlando and Universal Studios Orlando, two one-day I-RIDE Trolley passes per reservation, exclusive partner discounts available only to resort guests - featuring The Wheel at ICON Park ride tickets, on-site attractions ticket counter and more! For all inclusions and benefits, click here for more information.


Should I Rent a car?

Our resort is perfectly located on International Drive, allowing you to easily get around without a car if you wish. Our walkable neighborhood includes 50+ shops, attractions and entertainment venues for your enjoyment. Our complimentary theme park shuttles includes round trip transportation to SeaWorld Orlando and Universal Studios Orlando. For $16 round trip, out hotel also offers shuttle service to the Walt Disney World Resort. If you're venturing further down International Drive, the local I-Ride Trolley is a convenient way to get around, including to the Orange County Convention Center. If you decide to opt for a rental, Wyndham Orlando Resort International Drive guests enjoy specialized car rental access with Enterprise Rent-A-Car.


What is the cost of parking?

Unlike many resort locations, parking is included within our resort fee mentioned above. No additional parking fees apply to resort guests.


Is there a hotel shuttle?

The hotel offers complimentary shuttle services to Universal Studios Orlando and SeaWorld Orlando. For $16 per person, we also offer shuttle services to the Disney World Resort park. Shuttle schedules vary and depart from the lobby and return are various times throughout the day. Advanced reservations are required and must be made at least 1 hour prior to the departure time.

Although our shuttle services does not visit any other locations, our walkable neighborhood includes everything you'll need from quick access to the Walgreen's across from our main parking lot to the convenient 24/7 WaWa gas station and 50+ shops, restaurants and entertainment venues. Looking for another convenient option? We are located directly on the I-Ride Trolley line that visits most major attractions on International Drive including both Premium Outlets, Fun Spot & Aquatica. Resort guests receive two complimentary ride tickets for the trolley at check-in.


How do i get there from the airport?

Several transportation services operate in the Orlando area with 24/7 pick up at the Orlando International Airport including Diamond Cab Company. An Enterprise Rent-A-Car agent is also available on property during select times to assist with rental car services during your stay. For additional details, please refer to the information provided within your reservation confirmation email or contact us at 407-351-2420 and our guest service team will be happy to assist.


How close is the resort to walt disney world?

Located right on International Drive, our resort is 6.5 miles (about 20 minutes) from the Magic Kingdom at the Walt Disney World Resort and about 9.7 miles from Disney Springs and Epcot. With direct access to I-4, guests are able to easily drive to and from the magic during their stay or allow us to handle the transportation with use of our available shuttle service.


Are there dining options available?

Our resort features multiple dining locations to satisfy your pallet. Gatorville Poolside Bar & Grill offers casual American classics and Florida coastal cuisine with air-conditioned indoor and outdoor seating. You can get your morning started with our home style market breakfast buffet served daily from 6:30 am to 11 am. Lunch and dinner is served a la cart from 11 am to midnight. The barista opens at 6:30 am daily to kick start your day, the lobby bar is open from 11 am to 10 pm for a delicious specialty cocktail and Cooper's Hawk Winery and Restaurant is connected to our resort, offering lunch, dinner, wine tasting and marketplace offerings. Our walkable neighborhood also gives access to a multitude of additional options from Chuy's Tex-Mex and Red Robin, to the amazing options available only at ICON Park located just steps from our resort.


Do you have Wi-Fi?

Yes! Complimentary, in room Wi-Fi is available to all resort guests. Additionally, our 24/7 technology lounge is available in our lobby.


Do you allow pets?

Yes! Our pet-friendly, 22-acre true Florida resort is the perfect location to bring your furry friend along. Limit of one pet per room. Pet must be less than 60 pounds. Guest to pay a one time non-refundable pet fee of $50 per stay. As a pet friendly Orlando resort, we also welcome ADA-defined service animals. We are happy to provide you with a list of boarding facilities to accommodate all other furry friends


Is there a Heated pool and hot tub?

Our resorts features two sparkling outdoor pools, one heated and one ambient temperature that are open until 11 pm. Relax around the scenic pool deck with lounges, tables, umbrellas and complimentary pool towels. Enjoy breakfast, lunch and dinner under blue skies at Gatorville Poolside Bar & Grill, serving refreshing cocktails, cold craft beer and local Floridan fare.


Do you have a fitness center?

We offer a 24/7 fitness center, available to resorts guests via key card entry, which includes all of the exercise equipment you will need to stay in shape during your vacation as well as both men and women locker rooms with seperate sauna and steam rooms.


Other Frequently Asked Questions


Minimum Check-In Age

Our minimum check-in age is 18.

Are there Refrigerators in the rooms?

Yes! Each rooms includes its own mini-fridge.

Is there a Microwave available?

Yes! A microwave is available for resort guest use in our fitness center.

Is there an elevator?

While all accessible accommodations are located on the first floor, all 2nd floor rooms are only accessible via stairs as there is no elevator on property. Our bell staff are readily available to assist with bringing your luggage to and from your room. Please give us a call at 407-351-2420 if you prefer first floor accommodations and our guest service team will be happy to note your request.

IS there a package fee?

Packages under 10 lbs are free! We do charge a nominal fee for packages over 10 lbs. Please see the following package fees based on weight: 11 to 30 lbs = $10, 31 to 50 lbs = $20, 51 to 100 lbs = $40 and 101 to 250 lbs = $250.

Is smoking or vaping allowed?

We are proud to be a 100% smoke free property.

Are Rollaway beds available?

Upon request for an additional fee of $15 as available.


Missing something? Please feel free to give us a call at 407-351-2420 or send us a Facebook message and we will be happy to assist. Additional information may also be found on our resort policies page.

Family By Icon Park Ferris Wheel

Experience it all with the ICON Park Package

Walk next door and get a bird's eye view of Orlando at 400 feet on The Wheel, feel the rush of the world's tallest swing ride Orlando StarFlyer, and explore the 500 REAL animal skeletons at SKELETONS: Museum of Osteology, packages starting at $119 per night (2 night minimum).
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